Manager, Expedition team Projects and Processes

Some travellers stand at the water's edge, look out into the distance over the expansive ocean and wonder: “How far away is that point on the horizon? How long will it take for me to get there?”

And then there are those of us who, upon gazing at a far-distant vista, ask instead: “But what’s beyond that point on the horizon? What’s out there that I cannot see? That’s where I really want to go.”

Today, we carry the spirit of the great explorers, we Go Bold, we Go Together and Go for New. Polar travel is Quark Expeditions, and all of us at Quark Expeditions are committed to creating and delivering life-changing experiences for our clients. We draw on our unparalleled polar expertise to profoundly transform people’s sense of themselves — and of the world around them. AND TO ALWAYS, ALWAYS GO BEYOND.

Quark Expeditions is the world leader in polar adventure travel. Since 1991, Quark has been establishing a tradition of firsts in polar travel: as the first to transit the Northeast Passage with adventure travellers; the first to take travellers to the far
side of Antarctica; and the first to circumnavigate the Antarctic continent with guests. Quark is recognized for its diverse fleet of passenger vessels and offers the widest variety of polar itineraries of any other adventure company.

As the Manager of Expedition Team Projects & Processes, you will primarily implement, streamline, oversee, drive and train others on the administrative processes related to recruitment, hiring, scheduling and contracting of the Expedition Team. The Expedition Team is a diverse and multi-faceted group of contractors who work in the field on our vessels as guides, presenters, educators, guest service representatives, linguists, gift shop managers, expedition leaders, logistics managers, photography guides and more.

Key duties include - 

  • Recruitment
  • On-Boarding
  • Profile management
  • Certification tracking
  • Contracts
  • Payments and payscale review
  • Policy implementation and writing

This role will report to the Director of Expedition Team Engagement and Development and will have two direct reports, Operations Specialists plus other interim reports on project work as required.

To be successful in this role you will have similar experience within an adventure travel or outdoor recreation company. You will have laser like attention to detail and a keen eye for process improvement.  A natural multi tasker is required with an innate ability to plan and execute tasks and lead a team.

Please apply attaching your cover letter and CV as ONE document. We are looking forward to getting to know you! 


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  • Location:
    Toronto, Ontario, Canada
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  • Posted:
    Thu, 15 Oct 2020
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